Please follow the steps below:
1. Step up on to the platform
2. Press the FitQuest logo on the bottom right of the screen for a few seconds. A key pad should appear
3. Enter the service PIN provided to you, then press OK.
4.The service panel should appear.
4. Choose Reboot on the service panel
5. Stand clear whilst the machine reboots
6. Normal operation is restored after the reboot.